FANUC A50L-0001-0460

Company Advantages

24-hour online service to solve product or technical problems for you.	Brand complete,over ten thousand models in stock, ready for immediate delivery.	Complete testing equipment to ensure product quality
A professional technical team provides product technical support and after-sales service for partners	Complete testing equipment to ensure product quality	Customer praise, your recognition is the driving force behind our persistence

FAQ

Product and Technology Adaptation

Q1: Can your products be compatible with my existing equipment (such as Fanuc/Siemens systems)?
A: We offer over 20 international brand compatibility solutions, covering mainstream systems such as Fanuc, Siemens, and Mitsubishi, and support the mixed use of new and old equipment. All products pass brand compatibility tests before leaving the factory, and free technical connection guidance is provided.

Q2: Does the product model match my device?
A: You can contact the 24-hour multilingual service team and provide screenshots of the equipment model and parameters. A matching solution will be issued within one hour.

Quality and After-sales Guarantee

Q3: How to ensure the reliability of refurbished parts/second-hand parts?
A: We implement military-grade quality inspection standards:
New products/refurbished parts: 12 functional tests + 72-hour load test, with on-site product test video included
Second-hand parts: 100% disassembly and refurbishment, with a key component replacement rate of over 90%
All products are covered by a tiered warranty (2 years for new products / 1 year for refurbished parts / 3 months for used parts), and free warranty service is provided during the warranty period.

Q4: How can technical problems be quickly resolved?
A: Provide rapid response support:
1-hour emergency response: Remote diagnosis by engineers
72-hour solution: Repair or replacement of faulty parts

Procurement and Delivery

Q5: What is the minimum order quantity (MOQ)?
A: We support a minimum order of 1 piece and have no MOQ restrictions. We can offer a mixed purchase of new items, refurbished parts and used parts.

Q6: Can urgent orders be processed urgently? How about the logistics timeliness?
A: Regarding urgent needs:
48-hour express delivery: Over 5,000 SKUS in stock from Dongguan warehouse, with priority channels from DHL/FedEx
7-day global delivery in stock: Delivery to mainstream markets in Europe and America within 7 days, and dedicated lines to emerging markets within 10 days
Damaged items will be given priority for rescheduling: If you provide feedback within 72 hours after signing for receipt, you will be given priority for replacement.

Cost and Payment

Q7: Compared with OEM manufacturers, where does your cost advantage lie?
A: We save our clients over 30% of the overall cost through three major strategies:
20% direct price reduction: Bypass brand licensing premium, direct supply from the source factory
Mixed procurement with an additional 10% reduction: New and old parts combined procurement plan
15% discount on payment rates: Supports 6 major cross-border payment methods.

Q8: Is the payment method safe and flexible?
A: We offer bank-level security guarantees:
Six major payment channels: PayPal, international credit cards, Alibaba Credit Insurance, wechat, Alipay, VTB and other banks
0 exchange rate loss: Automatically match local settlement currency
128-bit SSL encryption: Full protection of transaction data.

Industry Service Experience

Q9: Have you successfully served any of my peer enterprises?
A: We have provided solutions for over 1,000 enterprises in more than 50 countries around the world, including:
German auto parts supplier: Reduce spare parts costs by 35% through mixed brand procurement
The leading electronics manufacturer in Southeast Asia: The sourcing efficiency of discontinued components has increased by five times
North American food machinery listed company: Cross-system integration solutions reduce downtime by 60%